Connect every stage of utility field operations.
Manage inspections, maintenance, repairs, contractors, field evidence, corrective actions and approvals through one connected operational platform. Validly gives operations teams visibility over work in progress, gives field teams clear digital job information, and creates a traceable record from initial work request through to verified closure.
Create structured work with asset details, instructions, documents, forms, required checks and evidence requirements.
Give engineers and contractors the information they need to inspect, maintain, repair and document assets in the field.
Review completed work, identify defects, assign corrective actions and maintain a complete record of evidence and approvals.
Utility operations become difficult to control when field work, contractors, evidence and approvals are disconnected.
Utility organisations coordinate planned maintenance, inspections, faults, repairs and asset interventions across large field teams and contractor networks. When work orders, field records, photographs, safety checks and approvals are spread across different systems, spreadsheets, paper forms and messaging channels, operational visibility quickly breaks down.
Fragmented work orders and asset information
Engineers may receive job details, asset information, drawings, instructions and supporting documents through several different systems or communication channels.
Limited visibility of field progress
Operations teams often know that work has been assigned but cannot easily see whether an engineer has arrived, started the activity, found an issue or completed the work.
Safety and required checks managed separately
Pre-start checks, risk assessments, permits, site conditions and required evidence can sit outside the actual work process.
Inspection findings disconnected from corrective work
Asset inspections frequently identify defects, deterioration or follow-up maintenance requirements, but those findings may then be transferred manually into another system or spreadsheet.
Inconsistent contractor evidence and completion records
Different contractors may submit photographs, forms, measurements and completion information in different formats and through different channels.
Slow job close-out and audit preparation
Evidence, approvals, corrective actions and supporting documents are often assembled after field work has already finished.
From work request to verified closure.
Validly creates one connected operational process across planners, operations teams, field engineers, contractors and reviewers.
Prepare the work
Create repeatable work types for inspections, maintenance visits, repairs, service activities and other field operations. Each job can contain:
- ●Asset and location information
- ●Scope of work
- ●Instructions
- ●Technical documents
- ●Required forms
- ●Safety and quality checks
- ●Evidence requirements
- ●Due dates and priorities
Assign and dispatch
Assign work to internal engineers, maintenance teams, contractors and specialist service providers, giving each person clear responsibility for what needs to be completed and when.
Complete work in the field
Field teams receive the job information they need to carry out the activity. They can:
- ●View instructions and documents
- ●Complete inspections and checklists
- ●Record measurements
- ●Capture photographs
- ●Add notes
- ●Record asset conditions
- ●Obtain signatures
- ●Submit completion information
Capture evidence as work happens
Forms, photographs, measurements and supporting evidence remain connected to the relevant job rather than being submitted separately. This creates a structured record of what happened in the field.
Review completed work
Supervisors, operations teams or quality reviewers can examine submitted work before closure. They can:
- ●Check completed forms
- ●Review photographs
- ●Verify required evidence
- ●Add comments
- ●Approve the work
- ●Return incomplete submissions
Turn defects into actions
When an inspection or review identifies a problem, corrective work can be created and assigned. The action remains connected to the original inspection, asset, evidence and review history.
Close with a complete record
Once the required work and reviews are complete, the job contains a traceable history of:
- ●Work completed
- ●Forms submitted
- ●Evidence captured
- ●Issues identified
- ●Corrective actions
- ●Reviews
- ●Approvals
- ●Completion status
Three connected Validly products give utility operations one operational system linking work assignment, field execution, evidence, corrective actions and verification.
Operations teams create workflows for inspections, maintenance activities, faults, repairs and other field interventions. Work is assigned to the appropriate team and tracked through Assigned → In Progress → Completed → Review → Corrective Action → Approved → Closed. Supervisors can see work status, review completed activities, return incomplete work and assign follow-up actions without relying on separate spreadsheets or email chains.
You need to coordinate planned and reactive field work across operational teams, engineers and contractors.
Creates clear ownership and real-time visibility across utility work while standardising how activities move from initial assignment through to verified closure.
You need to coordinate planned and reactive field work across operational teams, engineers and contractors.
Creates clear ownership and real-time visibility across utility work while standardising how activities move from initial assignment through to verified closure.
Your main challenge is paper forms, inconsistent inspections or incomplete field records.
Improves the completeness and consistency of field records and reduces the need to manually re-enter information after the job.
Safety, quality, operational or compliance requirements need to be evidenced as part of the field activity.
Creates clearer traceability between the work performed, the evidence captured and the decisions made before an activity is closed.
Recurring inspections are scheduled and assigned to engineers. Asset condition, measurements, photographs and inspection results are captured on site and submitted for review.
A fault or operational issue creates a job that is dispatched to the appropriate engineer. The engineer records diagnosis, work completed, components used, photographs and final condition before submitting the repair for closure.
Routine maintenance activities are scheduled across multiple assets, sites or regions and assigned to internal teams or contractors. Completion requirements are standardised across every job.
External contractors complete inspections, maintenance or installation activities using the same structured workflow and evidence requirements as internal teams.
An inspection identifies a damaged, unsafe or deteriorating asset. A corrective action is raised directly from the finding, assigned to the appropriate team and tracked through to evidence-backed closure.
Field teams complete utility work and record site condition, completion photographs, checks and reinstatement evidence before submitting the activity for review.
Forms, photographs and completion information arrive with the job rather than being assembled afterwards.
Information captured on site remains connected to the activity that generated it.
See who was assigned, what was submitted, what was returned and who approved the work.
Maintain a traceable operational record without rebuilding the history from separate systems.
See Validly across your utility field operations.
Bring one of your inspection, maintenance, repair or contractor workflows to a Validly demonstration and see how it can be managed from assignment through to verified closure. A 30-minute walkthrough using your own work types and forms.